FAQ
Frequently Asked Questiions
We take pride in our unwavering commitment to guaranteeing the authenticity of our products. We understand the importance of trust when it comes to luxury and vintage items. That's why we employ a rigorous authentication process led by experts in the field. Every product in our collection is thoroughly inspected, scrutinized, and verified to ensure it meets the highest standards of authenticity. When you shop with us, you can have absolute confidence that you are acquiring a genuine piece of luxury history. We stand behind our promise of authenticity, providing you with peace of mind and the assurance of owning a truly remarkable item.
Our live bag drops involves the unboxing and release of our new arrivals in real-time by using live streaming and interactive digital experiences to enhance the online shopping experience. Customers have the chance to interact with us directly and see the products up close.
We do not provide international shipping services at this time. Our shipping services are exclusively available within the United States. We apologize for any inconvenience this may cause to our international customers. If you have any questions or need further assistance, please don't hesitate to contact our customer support team. We appreciate your interest in our products and hope to serve you in the future.
We accept the following:
- Credit/Debit Card
- Shop Pay & Installments
- Apple Pay
- Google Pay
- Meta
- Venmo Friends/Family
- Zelle
We specialize in offering pre-loved (pre-owned) products with a policy of 'No Returns or Exchanges, Sold As Is.' Our commitment to authenticity and transparency is unwavering, and we take great care to accurately represent each pre-loved item in our collection. These unique pieces have their own stories to tell, and we want you to embrace their history and character. Prior to making a purchase, we encourage you to thoroughly inspect product details, images, and descriptions to ensure it aligns with your expectations. We're here to assist and answer any questions you may have to make your shopping experience memorable and rewarding.
Pre-loved bags" are bags or handbags that have been previously owned or used by someone else before being offered for sale again. These bags are typically in good condition, and they may range from gently used to vintage or collectible items. Pre-loved bags can be from various brands and styles, including luxury designer brands, high-end fashion labels, or even contemporary and everyday brands.
The appeal of pre-loved bags lies in several factors:
- Affordability: Pre-loved bags are often priced significantly lower than their brand-new counterparts, making luxury and designer bags more accessible to a wider range of buyers.
- Unique Finds: Pre-loved bags can offer unique and discontinued styles that are no longer available in stores, making them sought after by collectors and fashion enthusiasts.
- Sustainability: Buying pre-loved bags is a sustainable choice as it extends the lifecycle of a product and reduces the environmental impact of fashion consumption.
- Vintage Charm: Some pre-loved bags have vintage appeal, showcasing timeless design and craftsmanship.
Pre-loved bags contribute to sustainability and are considered environmentally friendly in several ways:
- Reduced Resource Consumption: The production of a new bag, especially luxury or high-end bags, requires a significant amount of resources, including raw materials, energy, water, and labor. By purchasing pre-loved bags, consumers reduce the demand for new bag production, thus lowering the overall environmental impact associated with the manufacturing process.
- Extended Product Lifecycle: When bags are bought and sold as pre-loved items, their useful life is extended. Instead of being discarded, they continue to serve a purpose, reducing the amount of waste sent to landfills.
- Lower Carbon Footprint: The production and transportation of new bags generate greenhouse gas emissions. Purchasing pre-loved bags reduces the carbon footprint associated with the manufacturing and distribution of new bags.
- Less Packaging: New bags are typically packaged in materials like plastic, cardboard, and tissue paper, which contribute to waste. Pre-loved bags are often sold with minimal or eco-friendly packaging, reducing the environmental impact of unnecessary packaging materials.
- Supporting the Circular Economy: Pre-loved bags are a prime example of the circular economy, where products are reused and repurposed instead of being disposed of after their initial use. This sustainable approach promotes resource efficiency and waste reduction.
- Vintage and Timeless Appeal: Many pre-loved bags are vintage or classic styles that have stood the test of time. By choosing these bags, consumers are less likely to follow transient fashion trends, reducing the pressure on the fashion industry to produce new collections constantly.
- Supporting Ethical Practices: In some cases, buying pre-loved bags may indirectly promote ethical and sustainable practices. When consumers opt for second-hand bags, they may signal to brands and manufacturers that there is demand for longer-lasting, quality products rather than fast fashion.